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Digital Engagement PLATFORM
Getting Started
Key Concepts
Platform Overview
Multi-Factor Authentication (MFA)
Messaging & Campaign Management
SMS
Email
Push notification
RCS
WhatsApp
E-swipe
Digital Coupon
Member Card
GeoFence
Keyword
Subscription Form
Polls & Surveys
Web Polls & Surveys
Trivia
Web Trivia
Raffle Giveaway
Crack the Ice
Peel it
Scratch Card
Spin (Spin 2 Win)
Slot Machine
Campaign Elements
Delivery & Recipients
Message Configuration
Summary
Prize Configuration
Telecom Prizes
Wallet Elements
Keyword (Webhook WhatsApp)
WhatsApp Sender Quality Rating & Status.
Campaign Analytics & Status
Message Status
SMS Status
WhatsApp Status
Email Status
Push Notifications Status
RCS Status
Dashboard & Reports
Messaging Report
Subscribers Reports
Messaging Logs
Campaign Performance Reports
SMS
Email
WhatsApp
Push Notifications
RCS
E- Swipe
Digital Coupon
Member Card
Keyword
Subscription Form
Polls & Surveys
Trivia
Web Trivia
Raffle Giveaway
Campaign Report Cards
Participants
Templates
SMS Template
Email Template
Push Notification
WhatsApp Templates
Metadata section
Personalize Marketing & Utility Template
Personalize Authentication Template
Adding Variables (placeholders)
Test & Edit Template
WhatsApp Template Quality Status
Template Analytics
Webhook Notification Payload Examples
Notes and Policy
E-Swipe Template
Digital Coupon Template
Member Card Template
Raffle Giveaway
Crack the Ice
Peel it
Scratch Card
Spin (Spin 2 Win)
Slot Machine
Subscribers
Adding your Subscribers
Blacklisted Subscribers
Managing Subscribers
Platform Preferences
Company Information
Set up a Mobile App for Push Notifications
Invite Users to the Platform
Access your API Key
Add your Wallet Certificate
Integrations
Custom Webhook
OpenAI
Bright Pattern
Slack Integration
Channel Management
Enabled Channels
Enabling Email
Enabling Push Notifications
Embedded Signup (WhatsApp)
Managing WhatsApp Profiles
Consent Management
Verify WABA phone number via OTP authentication
Inbound Loop Prevention
Account Configuration
Edit your Profile Information
User Guide
Support Center
Log out of the Platform
Navigate Between Spaces
Chatbot
Overview
Delivery and Triggers
Invitation Message
Welcome Message & Interactions
Regular Message
List Message
Reply Button
Attributes
Final Message & Error Message
Setting Webhook
Chatbot Summary and Reports
Chatbot Setup Example
Live Chat
Getting Started
Overview
Initial Setup
Start Conversation
Integrate Chatbot with Live Chat
Inbox Management
New Messages
Your Inbox
Mentions & Internal Notes
All Conversations
Unassigned Conversations
Search Bar and Filter
Agent Status
Event Logs
Dashboard
Conversations dashboard
Performance dashboard
Agents dashboard
Inbox Preferences
Contact Data
Dashboard
General Settings
Office Hours
Senders
Teams
Conversation Attributes
Creating and Manage Tags
Automatic Away Mode
Automatic Replies
API TUTORIALS
Getting Started
Digital Engagement API
Status Codes
Making Requests
Document conventions
Base Response
Authentication
Notes
SMS
Outbound SMS
Inbound SMS
Callback URL (MT)
Callback URL (MO)
WhatsApp
WhatsApp Business Step by Step Onboarding
Creating & Sending WhatsApp Text Message Template
Creating & Sending WhatsApp Media Message Template
Creating & Sending WhatsApp Authentication Template
Creating & Sending WhatsApp Session Messages
Simulating Inbound WhatsApp Message
Callback URL WhatsApp Business
Wallet
Creating Wallet Template
Updating Wallet Template
Creating Wallet Passes
Downloading Wallet Pass
Wallet API Examples
Adding Multiple Links Backside Wallet
Email
Messaging
Sending Outbound SMS
Sending Email
Sending Push notification
Sending RCS
Sending WhatsApp Template
Text Message Template
Media Message Template
Sending WhatsApp Session Message
Text Message
Media Message
Contacts Message
Location Message
Interactive Message
List Management
Broadcast
Creating and Sending SMS Broadcast
Creating and Sending Email Broadcast
Creating and Sending WhatsApp Broadcast
Multiple Choice
Two Factor Authentication
Two Factor Authentication (WhatsApp)
URL Shortener
Blacklisted Subscriber
Reporting
ENTERPRISE MANAGER
Overview
Dashboard
Environment`s Manager
Environment Configuration
Environment Information
Notifications Manager
Routes
WABA
Create Space
Environment`s Spaces Configuration
Space Configuration
Basic Information
Users
Assign Routes
Email
WABAs
Users
Live Chat Configuration
MOBILE SDK OVERVIEW
Intro
iOS SDK Setup
Android SDK Setup
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