October

October 2023 (Version 5.22.10)

➡️ Enhanced Performance Reports

Dive deeper into your campaign analytics with our revamped performance reports. Get a clearer picture of your campaign’s efficiency with new KPIs such as:

• Delivery Rate: Understand how many of your messages successfully reached the recipients.
• Open Rate: Measure the effectiveness by seeing how many users opened your message.
• CTR: (Click Through Rate) Analyze how many unique users clicked on the embedded links.

➡️ WhatsApp Conversation Analytics

Access detailed insights for your WhatsApp campaigns with our new "View Details" button in the Messaging Dashboard. Dive into comprehensive reports, visual charts, and data categorized by type and location, empowering you to shape future strategies based on user interactions and preferences.

➡️ Hassle-Free Contact Blacklisting

Managing your contact list just got a whole lot easier! Now, upload contacts through a CSV file and instantly blacklist individuals to refine your campaigns and enhance user experience.

💡 Improvements

• Broadcaster | Improving visualization of Digital Coupon and Member Card templates in small display resolutions.
• Broadcaster | Improving Raffle Giveaway Campaign Overview and Summary.
• Broadcaster | Improving Keyword Campaign Overview and Summary.
• Broadcaster | Increased to 30 characters the maximum length of answers in Polls & Surveys campaigns with question type Multiple Choice.
• Broadcaster and Enterprise Manager | Changing the default date range of reports to “This week”.
• Enterprise Manager | The welcome logo configured for the space is going to be used in the space activation/deactivation email notifications.

📅 What’s coming your way!

• Live Chat module.

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