April

RELEASE NOTES

  • 2026
  • 2025
  • 2024
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    • April
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    </li>
    <li><a href="https://docs.messangi.com/page/october">2023</a></li>
    <li><a href="https://docs.messangi.com/page/november-1">2022</a></li>
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    <h2 style="font-size:20px;font-weight:600;color:#111827;margin-bottom:1rem">April 2024 (Version 6.2.2)</h2>

      ➡️ LiveChat | Redirection from Chatbot

      This feature seamlessly transfers conversations from a Chatbot to a live agent on the Live Chat module. This allows consumers to talk with a live human when automated responses do not solve their issue.

      Redirection from Chatbot

      ➡️ Chatbot | Add RCS as channel for Chatbot campaigns

      Allow users to interact with a chatbot through Rich Communication Services (RCS).

      Chatbot RCS Support

      ➡️ Chatbot | Date range filter in Chatbot performance report

      Provide insights into Chatbot usage and analytics over different periods.

      Chatbot Report Date Filter

      ➡️ Subscribers List | Source Column

      This column records the origin or source of each subscriber's entry, helping to track where subscribers are coming from.

      Subscribers Source Column

      📅 What’s coming your way!

      • Voice as a Channel.
      • Workflow & Automation.
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    <svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="#9ca3af" viewbox="0 0 24 24">
      <path d="M12 1.75A10.25 10.25 0 1 0 22.25 12 10.26 10.26 0 0 0 12 1.75Zm0 18.5A8.25 8.25 0 1 1 20.25 12 8.26 8.26 0 0 1 12 20.25Zm.25-8.75V7a.75.75 0 0 0-1.5 0v5a.75.75 0 0 0 .34.63l3 2a.75.75 0 1 0 .82-1.26Z"></path>
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    <span>Updated about 1 month ago</span>
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    <a href="https://docs.messangi.com/page/october" style="text-decoration:none;color:#4b5563;font-weight:500;font-size:0.875rem;display:flex;align-items:center;gap:0.25rem">
      October 2023 →
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