August

August 2024 (Version 6.6.4)

➡️ Chatbot & WhatsApp | List messages and reply buttons

This feature introduces support for list messages and reply buttons, enhancing the interaction options available and allowing users to create more dynamic and interactive conversations. List messages enable users to select options from a list, while reply buttons simplify quick responses, making the chatbot experience more efficient and user-friendly.

➡️ LiveChat | Emojis, Multimedia sharing, and multi-language support

Users can now send emojis and multimedia files, such as images and videos, improving communication and engagement. Additionally, it will automatically adopt the language configured in the space settings, with reliable support for English, Spanish, and Portuguese available.

📅 What’s coming your way!

• Live Chat & Chatbot - Team assignment based on interaction.
• Live Chat dashboard improvement.
• Chatbot data capture.
• User login multi-factor authenticator (MFA).
• WhatsApp embedded sign-up.

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