Administration Console introduction
Manage Environments, Workspaces, users, communication routes, and platform features from the Administration Console. For internal teams administering messaging infrastructure across multiple client organizations.
Use the Administration Console to create and manage Environments, Workspaces, users, communication routes, and platform features. The Administration Console is the internal tool for managing messaging infrastructure across your organization's client base.
Who this is for
This section is for internal teams administering messaging infrastructure across multiple client organizations — not for end-Workspace users.
Before you begin
- You need an Administration Console account with the appropriate internal role (Environment or Workspace administrator).
Find your task
| I want to... | Go to |
|---|---|
| Monitor platform activity | Administration Console dashboard |
| Watch a general review video | Administration Console videos |
| ↳ Administration Console - General Review | Administration Console - General Review |
| Configure a custom domain | Custom Domain |
| Manage Environments and Workspaces | Environment's Manager |
| ↳ Create Workspace | Create Workspace |
| ↳ Environment Configuration | Environment Configuration |
| ↳ Environment Information | Environment Information |
| ↳ Notifications Manager | Notifications Manager |
| ↳ Routes | Routes |
| ↳ WABA | WABA |
| ↳ Environment's Workspaces Configuration | Environment's Workspaces Configuration |
| ↳ Add Email Sender | Add Email Sender |
| ↳ Assign Routes | Assign Routes |
| ↳ Assign WABAs | Assign WABAs |
| ↳ Basic Information | Basic Information |
| ↳ Credits Plan | Credits Plan |
| ↳ Workspace Configuration | Workspace Configuration |
| ↳ Workspace invite users | Workspace invite users |
| Configure Live Chat at the console level | Live Chat Configuration |
| Manage Workspace users | Workspace users |
This section is configured entirely through the platform UI — see the Developer guide introduction if you're integrating with the platform via API.
Updated 13 days ago