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Partner-Initiated Process

If you don’t want to use the Embedded Sign-Up method, you can request Messangi to initiate the creation of your WhatsApp Business Account (WABA). This process enables Messangi to initiate the WABA creation on your behalf while maintaining full ownership of your business.

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WABA Approval Time

The approval timeline for a WhatsApp Business Account (WABA) is subject to Meta’s verification procedures and the validation of submitted documentation.

Both the account status and the business verification must be approved before the WABA is considered fully active.

While approval is typically granted within 2 to 7 business days, cases requiring manual review by Meta may extend the process to up to 14 days (2 weeks).

Until the business verification is approved, the WABA will not have full capabilities:

  • You will be able to send messages only with the initial limitations (250 conversations per 24 hours, without newly approved templates).
  • You will not have access to large-scale messaging or advanced features until both statuses are approved.

To request a WABA, follow these steps:

  1. Contact the Support Team: Open a support ticket or contact your Account Manager, providing your Business Manager ID to request the creation of a WhatsApp Business Account (WABA) for your company.

    To locate your Business ID, please visit the next site Find your business ID and follow the instructions provided.


  2. Wait for Confirmation: Once your request has been submitted, you will receive an email notification or support ticket confirming that the WABA creation invitation has been sent to your Meta Business Suite account.\

  3. Accept the Invitation in Meta Business Suite: Access Meta Business Suite at https://business.facebook.com.\

    1. If you have multiple business portfolios, select the appropriate portfolio using the dropdown menu at the top-left of the page.\
    2. Navigate to the Settings (gear icon) > Requests > Other Requests panel and click the Received tab.\
    3. Locate the invitation and review its contents (or decline the invitation).\
    4. Add and verify a business phone number (optional).\
    5. Confirm the invitation.\
    6. Navigate to the Accounts > WhatsApp account panel and confirm that your WhatsApp Business Account has been created and shared with Messangi.
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NOTE

If you want to add or verify phone numbers after the WABA is created, you can do so directly within the platform. For instructions, refer to the Add Phone Number (Sender) to WABA section.


Updated 7 days ago