You use a Broadcast to send messages to specific distribution groups through SMS, WhatsApp, or Email. You use broadcasts to share information across a company or a large member network. You create and send bulk messages to contacts in a previously created list through the selected delivery channel.

Broadcast messages

You create and send these broadcast types:

• SMS
• Email
• RCS (Under Construction)
• WhatsApp

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NOTE

Before you create and send multiple messages, you need a Contact List.

You use the Contact List to define the contacts that receive the messages.

The Contact List requires a column with the information for the selected delivery channel.

For SMS messages, include each contact's mobile number.