WhatsApp Status
Status for Outbound Messages
When sending outbound messages, the following represents a common sequence of status values:
Status | Description |
---|---|
QUEUE | Messangi has received your request to create the message. Indicates that the message has been scheduled for sending but has not yet been sent out. This status means the message is waiting in line to be processed and delivered to the recipient. It's essentially in a holding pattern, queued up in our system until it can be dispatched. |
DEQUEUED | Messangi Indicates that the message has been removed from the queue and is now being processed for sending. This transition occurs after the message was previously in a waiting state (queued) and is now actively being sent to META. |
CODE_NOT_ALLOWED | Messangi suggests that the sender used is either not activated on the platform or lacks the capability to message the recipient. Additionally, it could be because the owner does not have a sender (WhatsApp mobile number) assigned, which is required to send the message. Contact our support team to verify the Sender. |
INCOMPLETE | Messangi indicates that a personalized WhatsApp message was sent without the necessary placeholder data filled in. Please note, personalized messages are those that feature dynamic fields—like "Name", "Phone Number", "Last Name", and similar—which need to be populated before sending. |
BLACKLISTED | Messangi indicates that the intended recipient's phone number is on a blacklist, preventing any messages from being sent to that number. When a number is blacklisted, it is essentially blocked from receiving any further communications from the sender's number or campaign, ensuring that no messages are delivered to that recipient. |
QUOTA_EXCEEDED | The WhatsApp Business Account (WABA) has surpassed the allowed limit for sending messages within a specified period, as defined by WhatsApp's messaging policies or limits. |
SENT | Indicates that the message has been successfully dispatched from our system and is en route to META. This status means that the message is on its way to the recipient but does not confirm that the message has been delivered to the end user. It signifies a successful handoff to the next stage in the message delivery process.
In some instances, a message might stay in the
|
Status for Completed Messages
Once the message is sent, three potential final statuses can be achieved:
Status | Description |
---|---|
DELIVRD | Messangi has received confirmation of message delivery from META. The message has successfully reached the recipient's device. This status confirms that the message not only was sent and processed by META but also was received by the intended recipient's WhatsApp application, ensuring that the communication was successfully completed. |
READ | Indicates that the recipient has opened and seen the message. |
FAILED | Indicates that META could not deliver the message to the recipient's device. Possible Reasons for WhatsApp "FAILED" status:
|
Updated 13 days ago