Guides

Integrations

Review available third-party integrations and add one, such as Slack, Bright Pattern, OpenAI, or a Custom Webhook, to a contact interaction flow. For teams connecting external systems to the platform.

Review available third-party integrations and open the Integrations window to add one to your customer interaction flow.

The pane is empty until you add an integration.

Add an integration

  1. In Preferences, open the Integrations tab.
  2. Select +Add Integration to open the Integrations window.
  3. Review the available integration options.

Available options include Slack Integration, Bright Pattern, OpenAI, and Custom Webhook. Additional options appear in this window when they become available.

Integrations main window showing available integration options.

Updated 1 day ago