Integrations

You use the Integrations tab in Preferences to review third-party solutions for customer interaction flows. You add integrations when you want those solutions to work with as the communication channel.

You see an empty pane when no integrations are added.

To add an integration:

1. Open the Integrations section.
2. Select +Add Integration.

You then open the Integrations main window. You review the available integrations from that window.

Available integrations include Slack Integration, Bright Pattern, OpenAI, and Custom Webhook. You review details for additional integrations in this section as they become available.