Integrations

Use the Integrations tab in Preferences to review third-party solutions for customer interaction flows.

Integrations tab in Preferences showing an empty integrations pane.

You see an empty pane when no integrations are added.

To add an integration:

  1. Open the Integrations section.
  2. Select +Add Integration.

You then open the Integrations main window. You review the available integrations from that window.

Available integrations include Slack Integration, Bright Pattern, OpenAI, and Custom Webhook. Details for additional integrations appear here as they become available.

Integrations main window showing available integration options.