Final Message & Error Message

The Final Message in a chatbot conversation is the last automated response that users receive, marking the end of their current interaction sequence with the chatbot. This message often serves to conclude the conversation.

The Error Message is the predefined response that appears when the end user enters an incorrect option or keyword. That is, if the end user inputs a keyword or selects an option during a specific interaction that doesn't match any of the specified keywords or options, this message will be shown.