Invitation Message

Configure the message that SMS users receive after they send a keyword you define.

An Invitation Message introduces users to your chatbot and tells them how to begin an interaction.

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NOTE

The Invitation Message is only available when choosing SMS as delivery channel and the API Endpoint as recipient.

To configure an Invitation Message:

1. Enter the first message users receive when they begin a pre-conversation with the chatbot. Include the keywords users can send to start interacting with the chatbot.

   

2. Enter the keywords that trigger the Invitation Message when an end user sends them.

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NOTE

Enter maximum 30 keywords.