Environment`s Workspaces Configuration

When managing an Environment, it is crucial to have control over the Workspaces contained within it. Each Environment can consist of multiple Workspaces, each serving different purposes and managed independently. In this platform, users can select an Environment and then view and manage the Workspaces configured within it.

Upon selecting the Go to Environment button, you are directed to a comprehensive list of Workspaces associated with the chosen Environment.

The Workspaces List section allows viewing and managing the created Workspaces for an Environment.

This section offers the following features:

Special attributes:

• A search bar to easily find specific Workspaces by name.

• Filter options to switch between all, active, and inactive Workspaces.

• Direct access to each particular Workspace.

• View the details for each configured Workspace through the Workspace Card:

  

  1. Space name: name that identifies the Workspace located next to the logo space.

  2. Space URL: assigned web URL to the Workspace platform located below the Workspace name.

  3. Space Config button: configure and edit the Workspace (information, users, assign routes, channel, among other features).

  4. Manager: displays the initials of the Workspace’s Admin Owner.

     To view the admin’s contact information, such as the email and phone Number, click on the displayed admin initials:

     

  5. Channels: View the channels that are currently enabled within the Workspace.

  6. Go to space button: Pressing this button will redirect you to the Workspace's URL.

Creating a New Space: Users can add new Workspaces to the Environment, tailored to specific needs and requirements.

Configuring & Editing Each Workspace: Users can modify settings for each Workspace, such as delivery channels, enable the Live Chat feature, choose the role for each user to manage the Workspace, configure the branding, and other Workspace-specific configurations.