Create & Send SMS Template

This video walks you through the full workflow of building an SMS template and using it inside a new campaign. It starts in the Templates section, where you’ll organize your templates by creating a new category to keep everything grouped by purpose — useful when your library grows and you need a clean way to manage promotional, transactional, or recurring templates.

The tutorial then guides you through creating an SMS template from scratch. You’ll choose the category, give the template a name and description, and write your message with the option to add personalization fields to make it more relevant to each recipient. The live preview helps you see exactly how your SMS will appear on a mobile device. Once saved, the template becomes part of your reusable assets, ready for future campaigns.

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