For AI agents: visit https://docs.messangi.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.
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Communications Platform introduction
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Contacts list
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Broadcasts
SMS broadcast
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RCS broadcast
Email broadcast
Automations
Polls & surveys
Subscription form
Keyword
Member card
Messaging elements
Broadcasts approval
Delivery & recipients
Message configuration
Summary
Keyword (webhook WhatsApp)
Message templates
SMS message template
Email message template
WhatsApp message templates (Platform)
Metadata section
Personalize marketing & utility message template
Personalize authentication message template
Personalize WhatsApp carousel message template
Adding variables (placeholders)
Testing and editing a message template
WhatsApp message template quality status
Message template (reporting & analytics)
Notes and policy
Member card message template
Analytics & reporting
Messaging dashboard
Messaging analytics
Contacts analytics
Messaging logs
Broadcasts & automations performance
SMS broadcast analytics
WhatsApp broadcast analytics
RCS broadcast analytics
Keyword analytics
Email broadcast analytics
Subscription form analytics
Polls and surveys analytics
Member card analytics
Analytics cards
Participants
Message status by channel
SMS status
WhatsApp status
RCS status
Email status
WhatsApp sender quality rating & status
Workspace settings
Platform preferences
Company information
Channel management
Enabled channels
Enabling email
Enabling WhatsApp
Embedded signup (WhatsApp)
Partner-initiated process
Adding a phone number to a WABA
Verifying a WABA phone number via OTP authentication
Managing WhatsApp profiles
WhatsApp Business account (WABA) disabled
Consent management
Inbound loop prevention
Inviting users to the platform
Integrations
Custom webhook
Bright pattern
OpenAI
Slack integration
Credits overview
Platform videos
Communications Platform
Workspace account - general review
SMS
Sending SMS using a CSV file
Sending SMS using filters & segments
Creating and sending an SMS template
WhatsApp videos
Request WABA
Creating and sending a WhatsApp template
WhatsApp templates - variables via CSV file
Chatbot
Chatbot introduction
Delivery and triggers
Invitation message
Welcome message & interactions
Regular message
List message
Reply button
Attributes
Final message & error message
Chatbot summary / analytics & reporting
Setting webhook
Chatbot videos
Attributes — video walkthrough
Live Chat
Live Chat introduction
How Live Chat works
Live Chat multi-factor authentication setup
Initial setup
Starting a conversation
Integrating Chatbot with Live Chat
Inbox management
New conversation
Your inbox
Mentions & internal notes
All conversations
Unassigned conversations
Search bar and filter
Agent status
Event logs
New message indicators and notification features
Live Chat dashboard
Conversations dashboard
Performance dashboard
Agents dashboard
Inbox preferences
Contact data
Live Chat dashboard preferences
General settings
Office hours
Senders
Teams
Conversation attributes
Creating and managing tags
Automatic away mode
Automatic replies
Quick replies
Developer Guide
Developer guide introduction
Communications Platform API
SMS encoding and character limits
Status codes
Making requests
Document conventions
Base response
Authentication API
Notes
Message throughput (TPS)
Message throughput and rate limits
SMS overview
Outbound SMS
Inbound SMS
Callback URL (MT)
Callback URL (MO)
WhatsApp API
WhatsApp message templates (API)
WhatsApp Business step by step onboarding
Creating & sending WhatsApp text message template
Creating & sending WhatsApp media message template
Creating & sending WhatsApp authentication message template
Creating & sending WhatsApp session messages
Simulating inbound WhatsApp message
Callback URL WhatsApp Business
Webhook notification payload examples
WhatsApp flows
Static flows
Flows with message templates
Webhook - WhatsApp flow responses
WhatsApp carousel
Email
Messaging
Sending outbound SMS
Sending WhatsApp message template
WhatsApp text message template
WhatsApp media message template
Sending WhatsApp session message
Sending WhatsApp text message session
Sending WhatsApp media message session
Sending WhatsApp interactive message session
Sending WhatsApp contacts message session
Sending WhatsApp location message session
Sending RCS
Sending email
Broadcast
Creating and sending SMS broadcast
Creating and sending WhatsApp broadcast
Creating and sending email broadcast
Two factor authentication
Two factor authentication (WhatsApp)
List management
URL shortener
Blocklisted contact
Reporting
Developer messaging integrations
SFTP messaging integration
Sending SMS via SFTP
Sending WhatsApp via SFTP
Sending WhatsApp text templates via SFTP
Sending WhatsApp media templates via SFTP
Sending WhatsApp session messages via SFTP
SMPP messaging integration
SMPP traffic (analytics & reporting)
Administration Console
Administration Console introduction
Environment's manager
Environment configuration
Environment information
Notifications manager
Routes
WABA
Creating a workspace
Environment's workspaces configuration
Workspace configuration
Basic information
Workspace invite users
Assigning routes
Configuring overflow rules
Adding an email sender
Assigning WABAs
Credits plan
Administration Console dashboard
Workspace users
Live Chat configuration
Custom domain
Administration Console videos
Administration Console - general review
Teams
Create, configure, route conversations to, edit, and delete Live Chat teams.
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