Chatbot

Configure a menu-based chatbot automation that responds to customers across SMS, WhatsApp, and RCS — no live agent required. Set up delivery triggers, design the conversation flow from invitation to final message, and review performance in built-in reporting.

Covers: Delivery & triggers · Invitation, welcome & message flows · Final & error messages · Webhooks · Summary & reporting

See Chatbot introduction to get started, or go to Delivery and triggers to configure when your chatbot responds.