Wallet Communications

In the Communications tab, you will be able to deliver Pass Updates to Wallet Pass holders. Any change to one of the Pass Fields will trigger a Push Notification alerting the User that a change has been made. That is, a silent push notification will be sent to end users who have added the pass to their wallet. The notification will only be sent to end users with iOS.

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NOTE

The interactive Campaigns where the Communications tab is available are the following:

  • Digital Coupon

  • Member Card

The steps to deliver the push notification to iOS pass holders are the following:

  1. From the Send Push Updates section, type the title of the message in the Title text field and type the message of the push update in the Message text field.
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  1. Once you have entered the title and the message, send the push update by selecting Send Message.
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  1. From the Delivered communication table, each message sent will be listed along with its corresponding information:
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  • Title: Title of the message.

  • Message: text of the message.

  • Date Sent: Date when the message has been sent. The date is represented in UTC timezone.

  • Recipients Number: Total number of recipients who will receive the message if they added the pass in their wallets.

The Communications tab is only available for Digital Coupon and Member Card campaigns.