Guides

General Settings

Set the local timezone for Live Chat agents so time-dependent attributes display correctly. For teams configuring Workspace-wide time settings.

Set the local timezone for your agents so time-dependent platform attributes display correctly.

  1. Open Preferences.
  2. Select GENERAL.
  3. Click General Settings.
  1. Open the Time zone dropdown menu.
  2. Select your local timezone.
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NOTE

The default timezone matches the workspace you are currently using. Changing the timezone affects time-dependent attributes across the platform.


Updated 3 days ago