General Settings
To change the local timezone for your agents, navigate to the Preferences section, then select the GENERAL dropdown menu, and click on the General Settings section.
![](https://files.readme.io/25c5e0d-Screenshot_2024-07-03_at_2.43.52_p.m..png)
From the Time zone dropdown menu, select your local timezone.
![](https://files.readme.io/df517fc-Screenshot_2024-07-03_at_2.45.42_p.m..png)
NOTE
The default location is the same in the space you are currently in . In case the location is changed, it will affect the time-dependent attributes on the platform.
Updated 23 days ago