All conversations

View assigned, unassigned, open, and closed conversations in your Workspace.

View conversations in your Workspace by assignment and status, including assigned, unassigned, open, and closed conversations.

📘
NOTE
Agents can only see conversations assigned to their team or conversations that are not linked to any team. Agents who are not assigned to a team can only see conversations that are not linked to any team.

Updated 22 days ago

What’s Next

New conversation
Your Inbox
Mentions & Internal Notes