Administration Console - General Review

Watch a video walkthrough on how Environments and Workspaces organize messaging infrastructure and how to manage core Environment-level resources. For internal teams learning the Dashboard, Environment configuration tabs, and Workspace creation visually.

Administration Console Platform: Part 1 of 2

Use this video to learn how Environments and Workspaces organize your messaging infrastructure and how to manage core Environment-level resources.

The video covers:

  • The Dashboard, including KPIs, filters, graphs, and messaging tables.
  • The relationship between Environments and Workspaces.
  • Environment configuration tabs: Environment Information, Notifications Manager, Routes, and WABAs.

After watching, you will be ready to create and manage Workspaces.

English

Spanish

Administration Console: Part 2 of 2

Use this video to configure Workspaces within an Environment and review user access and resource assignments.

The video covers:

  • Accessing and reviewing the Workspaces list.
  • Workspace configuration tabs: Basic Information, Users, Routes, Email, WABAs, and Credits.
  • Assigning messaging resources and limits at the Workspace level.
  • Reviewing user roles, access, activity, and Environment and Workspace assignments.

English

Spanish